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Terms of Service

Last updated: 2026-05-24

These terms and conditions ("Terms and Conditions") explain the general terms that govern the access and use of the different websites, products and services offered by Dexilion Kft. ("Dexilion", "we", "our").

Our identification data are as follows:

  • VAT ID number: HU32698031
  • Company registration number: 01-09-437985
  • Address: H-1031 Budapest, Kisgömb utca 17
  • Email address: [email protected]

These Terms and Conditions are binding for anyone accessing or using our websites, products and services ("User", "you", "your"). By accessing or using our websites, products and services (collectively referred to as "Dexilion's Products & Services"), you acknowledge that you have read and agree to be bound by these Terms and Conditions, as well as by our Cookies Policy and, where applicable, by our Privacy Policy and by our Data Processing Addendum. Please, note that the applicable Cookies Policy, Privacy Policy and Data Processing Addendum will depend on the Dexilion's Products & Services that you are accessing or using.

Additionally, depending on the Dexilion's Products & Services that you are accessing and using, certain particular conditions may apply. In such a case, the applicable particular conditions will be informed to you at the time of your subscription. In the event of conflict between these general Terms and Conditions and the particular conditions applicable to the specific Dexilion's Products & Services you are accessing and using, the latter shall prevail.

In case Dexilion and the User have agreed different terms on a separate document (such as purchase order), the terms of that separate agreement will prevail in the event of conflict with these Terms and Conditions.

  1. CLOUD AND ON-PREMISE DEXILION'S PRODUCTS & SERVICES

    1. We may offer Dexilion's Products & Services both on a cloud and on an on-premise basis.

    2. These Terms and Conditions apply to both our cloud and our on-premise Dexilion's Products & Services. However, please note that on-premise Dexilion's Products & Services may be subject to particular terms and conditions. In that case, any particular terms and conditions will be informed to you and/or separately agreed with you at the time of your subscription. Said particular terms and conditions will prevail in the event of conflict with these general Terms and Conditions.

    3. Additionally, please note that Dexilion's Products & Services may be built on open-source software (as further explained in Section 6) which may be freely accessible in one or more open-source repositories. On top of that open-source software, we have developed Dexilion's Products & Services, which allow us to provide our Users with extra functionalities and services.

  2. TYPES OF USERS

    1. Users of Dexilion's Products & Services can be classified into different categories, depending on their role. You can find a broad description of the main roles and their major permissions below:

      1. "Customer": the Customer is a User that has acquired a free or a paid subscription to Dexilion's Products & Services. The Customer is responsible for adding End Users to its different workspaces and for appointing Administrators for each of its workspaces. The Customer can be either a natural or a legal person, provided that they are acting in their professional capacity.

      2. "End User": the End User is a User that has been added to a Customer's workspace or a specific project (for instance, when your employer subscribes to Dexilion's Products & Services and adds you to a workspace, your employer will be, for the purposes of these Terms and Conditions, the Customer, while you will be an End User). As an End User, you acknowledge that you may be removed from a workspace or project by your Customer and/or by an Administrator. If you are removed from a project, you will no longer have access to it or to any of its content, including content that may have been uploaded by you (except in the event the project is a public project, in which case you may have access to certain information of the project).

      3. "Administrator": an Administrator is an End User that has been appointed by the Customer as having admin rights to a specific workspace.

    2. Additionally, please note that each of the main roles described above may have small variations. By way of example, the Customer of a paid subscription may be referred to (for instance, on the dashboard of our tools and on our websites) also as an "Organization Owner".

    3. For the purposes of these Terms and Conditions, Customers, End Users and Administrators are collectively referred to as Users.

  3. TERMS OF ACCESS

    1. To access and use Dexilion's Products & Services you must be at least fourteen (14) years of age.

    2. By accessing and using Dexilion's Products & Services you represent and warrant that you have the legal authority to bind yourself or the third-party on whose behalf you are acting (for instance, the entity or company you work for) to these Terms and Conditions.

    3. Additionally, when acting on behalf of a third-party, you represent that you have the legal authority to make decisions (such as moving from a free subscription to a paid subscription, increasing the number of End Users, etc.) on behalf of said third-party.

    4. In order to be able to fully access and use the functionalities of Dexilion.'s Products & Services, you must register a User account.

    5. Please, note that if you register a User account with an email address controlled by a third-party (such as a corporate email that is controlled by your employer), you acknowledge that you will be considered as an End User of that third-party. Said third-party will be able to request access to your User account and all the content and data of your User account, with or without prior notice to you and without any liability to Dexilion

    6. You (and, where applicable, the third-party that, according to Section 3.5, has access to and control over your User account) are solely responsible for choosing a secure password, as well as for keeping said password (together with any other log-in information, such as your username, one-time-password code, passkey and other types of authentication and authorization tokens issued by or on behalf of Dexilion) confidential. Your log-in information is non-transferable.

    7. You are solely responsible for any activity carried out through your User account, including any and all losses, damages, liability, expenses and attorneys' fees incurred by Dexilion or a third party due to your use (or somebody else's use, whether authorized or non-authorized) of your User account.

    8. If you become aware or suspect that a third party may be accessing your User account, you must promptly notify Dexilion by sending an email to [email protected]. Please, note that even if you had advised Dexilion of an unauthorized use of your User account, Dexilion shall not be liable for any loss, damages, liability, expenses or attorneys' fees arising out of or in connection with a third-party access or use of your User account.

    9. You represent that, when registering a User account, you will provide truthful and up to date information and that you will not use a false identity or the identity of a third party.

    10. Fair use limit under these Terms and Conditions means usage that is no more than the runner minutes (or test runs) and storage allowance included in your active subscription plan, and that does not exhibit patterns indicative of abuse (for instance, sustained automated traffic, scripted retries solely to inflate run counts, or storage of content unrelated to visual regression testing). We reserve the right to throttle, limit or suspend your runner minutes and storage usage if it exceeds your plan allowance or materially impairs the availability of Dexilion's Products & Services for other Users.

  4. INTELLECTUAL PROPERTY

    1. Open source at Dexilion

      1. At Dexilion, we are aware of the importance of the open-source movement, and we firmly believe in the advantages it offers to the whole Internet and programming community. For that reason, most of the modules of Dexilion's Products & Services are offered under an open-source license. However, please, note that certain modules of Dexilion's Products & Services are proprietary, and we offer them under our own license.

      2. Dexilion's Products & Services open-source modules are licensed under open-source licenses (such as MIT, Apache 2.0 and other source-only licenses). Please, note that, when accessing and using our open-source modules you must comply with the terms of the corresponding open-source license.

    2. User provided content

      1. You (or the Customer) will remain the sole owner of the content you upload to or share with Dexilion's Products & Services.

      2. Notwithstanding the foregoing, you grant Dexilion (and all its authorized service providers) a worldwide, non-exclusive and non-transferable (except in the context of Dexilion's business sale or transfer) license to host, copy, access, process and transmit the content you upload to Dexilion's Products & Services in order for Dexilion to be able to (i) provide you with the services and functionalities of Dexilion's Products & Services, and (ii) to improve Dexilion's Products & Services, including for analyzing metadata related to the User's dashboard and generating statistics that allow Dexilion to make Users recommendations on how to make the most of Dexilion's Products & Services and improve their working efficiency. For the sake of clarity, we will only analyze metadata (such as test count, average test runtimes, aggregate test failure count, session length etc.), but we will not analyze the text and contents themselves (such as individual tests, screenshots, videos or feature definitions, etc.).

      3. You warrant that you have all rights and authorizations necessary to use any and all content that you upload to Dexilion's Products & Services, and, in particular, any third-party personal data.

      4. You are solely responsible and agree to defend, indemnify, and hold Dexilion harmless (and its affiliates, employees, officers and directors) for any claim that the content or data uploaded to Dexilion's Products & Services by you infringes third-party rights or any applicable law, or that has, for any other reason, caused injury to Dexilion or any other third party.

      5. If you provide any feedback (including any ideas and suggestion) to Dexilion, you agree that Dexilion will be free to use, disclose, reproduce, modify, sublicense, transfer, distribute, and exploit said feedback in any manner and without compensating you.

      6. Dexilion does not pre-screen the content (including any data or feedback) uploaded by Users. Notwithstanding the foregoing, Dexilion has the right (but not the obligation) to remove, in its sole discretion, any content that Dexilion reasonably believes breaches this Terms and Conditions, any applicable law or any third-party rights.

    3. Other Users' Content

      1. When you access other Users' public projects, you agree to contribute to said public projects in good faith, which means that you shall refrain from accessing public projects with the sole purposes of boycotting them, making them useless or damaging them in any way.

    4. Third-Party Services

      1. By using Dexilion's Products & Services, you may enable, use, or purchase applications (such as plugins) provided by a third party or yourself ("Third-Party Services"). If you use Third-Party Services, you understand and agree that:

        1. We do not vet, endorse, or control the Third-Party Services.

        2. Any use by you of the Third-Party Services is at your own risk and we will not be liable to you or anyone else for the Third-Party Services.

        3. If you use or grant access to a Third-Party Service, your data will be handled in accordance with the Third-Party's privacy policy and practices, which you should review carefully before using those services. Third-party Services may not work properly with Dexilion's Products & Services, and we may not be able to support you for problems caused by those services.

      2. If you have any questions or concerns about the operation of a Third-Party Service, or need support, please contact the Third Party directly.

      3. We may suspend, disable, or remove Third-Party Services from your User account or website at our sole discretion. You undertake to make sure that the outcome from the use of Third-Party Services complies with Dexilion's User Obligations (detailed in Section 5), and with standard, appropriate and accepted business conduct.

  5. USER OBLIGATIONS

    1. By accessing or using Dexilion's Products & Services the User undertakes to comply with the provisions of these Terms and Conditions as well as with any applicable law.

    2. The following list includes some of the obligations that you, as a User, undertake to comply with, without prejudice to any other obligation that may be applicable to you under these Terms and Conditions and any applicable law:

      1. Not to use Dexilion's Products & Services in any manner that may cause damage, interruptions, inefficiencies, or defects in Dexilion's Products & Services' operation, or in your own or a third party's devices, including by using "bots" or other automated systems to send unreasonable requests to our servers.

      2. Not to use Dexilion's Products & Services for the transmission, installation or publication of any viruses, malicious code or other harmful programs or files, as well as not to use Dexilion's Products & Services for spamming or mail bombing Dexilion or any other third-party.

      3. Not to use the Dexilion's Products & Services for purposes contrary to good faith, good morals, and public order.

      4. Not to access any section of Dexilion's Products & Services or its connected systems, networks or servers, whose access is restricted.

      5. Not to breach, or attempt to breach, the security or authentication measures of Dexilion's Products & Services or any network connected to Dexilion's Products & Services, or the security or protection measures inherent in the content offered on Dexilion's Products & Services.

      6. Not to replicate, reverse engineer, decompile or disassemble Dexilion's Products & Services, except in those circumstances authorized by law. Please note that in the case of our open-source modules, where so required by the applicable open-source license, Dexilion will provide Users access to Dexilion's Products & Services source code at no additional cost (subject to the terms of the relevant license).

    3. The User undertakes to defend, indemnify, and hold Dexilion harmless (and its affiliates, employees, officers and directors) for any judicial or extrajudicial claim, damage or penalty related to the User's obligations under these Terms and Conditions.

  6. TERM AND CANCELLATION

    1. Term and cancellation rules applicable to cloud Dexilion's Products & Services

      1. The User can cancel their subscription to Dexilion's Products & Services at any time accessing their User account. Cancellation will take place immediately.

      2. We have the right, in our sole discretion, to permanently or temporary suspend your access to and use of Dexilion's Products & Services (including our right to delete your User account), under the following circumstances:

        1. for scheduled or emergency maintenance to Dexilion's Products & Services, or any part thereof;

        2. in the event Dexilion ceases to provide, for any reason, access or any of the services associated to Dexilion's Products & Services;

        3. if we reasonably believe that you are using Dexilion's Products & Services in violation of these Terms and Conditions or any applicable law;

        4. if we reasonably believe that your use of Dexilion's Products & Services poses a security risk to us or to any third party;

        5. if required by law enforcement or by a government agency, or otherwise in order to comply with applicable law or regulation;

        6. if you are using Dexilion's Products & Services for purposes other than those specified in these Terms and Conditions.

      3. In addition to the above, if the User is using a free trial or free subscription to Dexilion's Products & Services, Dexilion may cancel the User's subscription at any time, with or without prior notice, and with no liability to Dexilion.

      4. If your User account is cancelled, blocked, or deleted by you or by us (under the circumstances stated in these Terms and Conditions), you may no longer have access to the information and data stored in or related to your User account.

      5. The fact that Dexilion prevents the User from accessing or using Dexilion's Products & Services in accordance with the provisions of this Section shall not entail any liability for Dexilion nor shall it entitle the User to make any kind of claim against Dexilion, except for damages caused by Dexilion's willful misconduct, and provided that they are ruled by a court or tribunal.

  7. DATA PROTECTION

    1. In order to have access to some functionalities of Dexilion's Products & Services, and, in particular, in order to register a User account, you must provide certain data and information.

    2. Additionally, Dexilion's Products & Services may use cookies.

    3. Dexilion takes the utmost precautions when processing User's personal data.

    4. For further information on how your data will be processed when you access and navigate through our websites and platforms, please visit our Cookies Policy

    5. If you are acting on behalf of a Customer, please note that the data you provide during the subscription process will be processed in accordance with our Privacy Policy. Additionally, by accessing and using Dexilion's Products and Services you agree to our Data Processing Addendum ("DPA"). Our DPA specifies how we process the personal data of all End Users linked to a Customer's account.

    6. Our Cookies Policy, our Privacy Policy and our DPA are incorporated by reference to these Terms and Conditions. Please, note that the applicable Privacy Policy and Cookies Policy will depend on the Dexilion's Products & Services that you are accessing or using.

  8. WARRANTIES AND LIMITATION OF LIABILITY

    1. Dexilion's Products & Services are provided "AS IS" and "AS AVAILABLE".

    2. Dexilion's Products & Services are provided without warranty of any kind, whether express or implied. Dexilion specifically disclaims any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

    3. You will be solely liable for any damages caused to third parties due to your use (or inability to use) Dexilion's Products & Services. Dexilion shall be exempt from any liability in this regard, and you shall keep Dexilion harmless from any claim arising in connection thereof.

    4. Other than as expressly stated in these Terms and Conditions (or as provided by law), Dexilion does not warrant and shall not be liable for:

      1. the vulnerability of Dexilion's Products & Services and/or the security measures adopted therein;

      2. the existence and/or transmission of viruses or other similar harmful components (you are responsible for implementing procedures and checkpoints that are adequate to guarantee your particular requirements for anti-virus protection, as well as for maintaining a means external to Dexilion for any reconstruction of any lost data that may be needed);

      3. the lack of accessibility, availability, usefulness or performance of Dexilion's Products & Services;

      4. the unlawful access of a third party;

      5. any compatibility problems between Dexilion's Products & Services and the User's device;

      6. failures of Dexilion's Products & Services caused by any type of technical or security failure affecting the servers of Dexilion's third party service providers; and

      7. any other failure that hinders, delays or prevents the proper functioning of Dexilion's Products & Services.

      8. Unless otherwise required by applicable law, in no event will Dexilion be liable to you or to any third party for any loss of profits, loss of data, or any indirect, special, incidental, punitive or consequential damages of any kind arising out of, or in connection with these Terms and Conditions or with your use (or inability to use) Dexilion's Products & Services, even if Dexilion has been advised or is otherwise aware of the possibility of such damages.

    5. In no event will Dexilion's total aggregate liability to you or to any third party arising out of or in connection to this Terms and Conditions or to your use of (or inability to use) Dexilion's Products & Services exceed the total amount of fees you (or, where applicable, your Customer) actually paid to Dexilion during the twelve (12) months immediately prior to the accrual of the first claim.

    6. In the event that the applicable law does not allow the limitation or exclusion of certain liabilities as set forth herein, our liability shall be limited to the maximum extension permitted by the applicable law.

    7. Additionally, Dexilion's Products & Services may contain links to third-party sites. Dexilion shall not be liable for any damage or loss caused or alleged to be caused by or in connection with the content or any other aspect related to said sites. Please, note that your access and use of such third-party sites will be governed by said third-party own Terms and Conditions, privacy policy, cookies policy, and any other applicable terms.

  9. CUSTOMERS' SPECIFIC DUTIES

    1. In addition to any other term and obligation applicable to Users in general and to Customers in particular under these Terms and Conditions, the following terms shall apply to Customers:

      1. In the event you are a Customer, you will be responsible for any damages caused by your workspaces' End Users' use (or inability to use) Dexilion's Products & Services. Dexilion shall be exempt from any liability in this regard, and you shall keep Dexilion harmless from any claim arising in connection thereof.

      2. You are responsible for promptly suspending the access of any End User who you or Dexilion reasonably consider that is using Dexilion's Products & Services in breach of these Terms and Conditions.

      3. You represent that you are entitled to transfer the relevant data (and, in particular, any personal data, including your End Users' personal data) in order for Dexilion and its service providers to lawfully use, transfer and process said data for the provision of the services related to Dexilion's Products & Services.

  10. USERS' CONTENT AND INTERACTION

    1. Some of Dexilion's Products & Services' functionalities may allow Users to participate in chats, leave comments, share content or interact with each other and/or with Dexilion.

    2. Users agree not to upload, distribute, or otherwise publish any content that is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or which is in violation of third-party's copyright, trademarks or other proprietary rights.

    3. Dexilion reserves the right to remove any comments or interactions of the User in the event Dexilion considers such comments or interactions to be in breach of these Terms and Conditions.

    4. To ensure transparency and help our users identify legitimate communications from Dexilion, we use the following email domains for different types of messages:

      1. lastest.cloud: used for onboarding emails and getting started guide, account-related communications and support requests.

  11. SUGGESTIONS AND COMPLAINTS

    1. Any User who wishes to address a complaint, question or suggestion may do so by:
      1. sending an email to [email protected]

  12. NOTICES

    1. We may send notices to you by e-mail, by posting them on the websites and/or dashboards of the different Dexilion's Products & Services or by any other method we choose. Such notice will be effective on dispatch.

    2. If you want to send notices to us, please use our email address ([email protected]).

  13. FORCE MAJEURE

    1. For the purposes of these Terms and Conditions, a force majeure event means any event or occurrence beyond the reasonable control of Dexilion, including a breakdown or interruption in public or private telecommunications networks, war, riots, disasters, strikes, civil disorder, terrorist acts, unforeseen events, fires, pandemics, explosions, or any action by the authorities, including any government regulation.

    2. Dexilion will not be liable for any failure, delay, or suspension in the performance of any of its obligations under these Terms and Conditions caused by a force majeure event.

  14. MISCELLANEOUS

    1. Dexilion reserves the right to make, at any time and without prior notice, improvements, replacements or modifications to any functionality or content of Dexilion's Products & Services, as well as to discontinue Dexilion's Products & Services and its related services, with or without notice, and with no liability to Dexilion.

    2. No failure by Dexilion to assert any right or provision under these Terms and Conditions will constitute a waiver of that right or provision, unless expressly stated in writing by Dexilion.

    3. Each provision of these Terms and Conditions will be enforceable separately. If any of these provisions are found by any court or competent authority to be illegal, invalid, or unenforceable, but it is legal, valid or enforceable if any part of it is so removed or amended, the provision in question shall be enforced with such removal or amendment as is necessary to make it legal, valid or enforceable and the remaining terms shall continue in full force and effect.

    4. Dexilion reserves the right to modify or amend these Terms and Conditions or any of our other policies or guidelines, at any time upon notice to you. We may provide that notice in a variety of ways, including, without limitation, sending you an email or posting the revised Terms and Conditions on the websites and/or dashboards of the different Dexilion's Products & Services. You acknowledge that your continued access or use of Dexilion's Products & Services following such notice constitutes your acceptance of the modified Terms and Conditions.

    5. The original version of these Terms and Conditions is drawn up in English, and the English version of this Terms and Conditions shall prevail in the event of any conflict with any version of these Terms and Conditions or portion thereof that has been translated into another language (including Hungarian).

  15. APPLICABLE LAW AND JURISDICTION

    1. These Terms and Conditions shall be governed by the Laws of Hungary (both national Hungarian laws and all EU applicable laws).

    2. Where allowed by law, you and Dexilion waive you/our own jurisdiction and agree to submit any conflict, controversy and/or claim related to these Terms and Conditions to the exclusive jurisdiction of the Courts of the City of Budapest.